Returns & Refunds Policy

We want you to shop with confidence.

Damaged or incorrect items
If your item arrives damaged, faulty, or incorrect, please notify us within 7 days of delivery. Where applicable, we will arrange a replacement or refund.

Change of mind
Due to hygiene and safety considerations, baby care and personal care items cannot be returned if opened or used, unless the item is defective.

Refunds
Approved refunds will be processed to the original payment method within a reasonable timeframe once the return has been confirmed.

To request a return, please contact us with your order number and a brief description of the issue.